MyStay

How to send a check-in link to guests

Create your own messages and set up own timing

Advanced Messages

Now the offer can be displayed only at a defined time of day, certain days of the week or only at a certain stage of the stay.

Visibility rules

Send one-time message for selected reservations

One-Time Message

New filters based on nationality, source or check-in status

Recipient Filter Settings

Ask your guest for permission to send them marketing emails

Marketing Consent

Auto Messages Status

Select timing and add email addresses for sending notifications

Notification Settings

Place of birth, Mother's name, Not having ID/Visa

Changes in the Registration Card

Items in Order Form

Increase number of received registration cards and orders.

How to promote your guest web?

Template for Transfer Service & Custom Template

Changes in Order Templates

Find all orders related to the reservation

Orders in the section Reservations

Add room number and upload pdf in the section Services and Activities.

Changes in Offers

Tips for Upselling

Reservation Contact or Guest contact? What is the difference?

Recipient Settings in Auto Messages

Add hyperlink or address of your accommodation to your auto-message.

Changes in Auto Messages

New 4Suites Integration

Request payment from your guests while they are completing the online check-in / check-out on your Guest web

Check-in/Check-out Online Payment

Zak WuBook & MyStay Integration

How to know your guests? Gather guest data

Guest Preferences

How To Purchase SMS Credit

New KeyGuru Integration

Do you want to promote your Guest web other than online?

QR Codes

Multi-language Email and Changes in Check-in Registration Form

The order form is even more variable, and you can choose the settings of individual items.

Order Form Update

Basic Onboarding Process

Add new sections to your emails and check out our improved online check in.

New Variable Email and Changes in Online Check-in

Check-out Feature

How does the cancellation of registration form work?

Order Form and Cancelation of Check in Form

How to process orders and received registration cards

MyAdmin Manual

Another month has passed which means other news on our platform.

New Check in Link and Export of Registration Forms

Advanced Pricing and Activity Categories

Let's take a closer look at MyAdmin's new features

New Release! New Online Check in!

Do you want to see higher numbers in your weekly statistics? MyStay wants to share some tips to creating a stand-out Guest web!

How to Create a Great MyStay Guest Web

If you do not want to integrate any system, we have an option for you

Manual Guest Import

FAQ - English

Do you want to automatically connect your guests to your MyStay Profile once they arrive to the hotel?

MyStay WiFi - basic installation manual

Whether you want to sign up for MyStay or you are in a process of on-boarding, this article will give you an idea how it works.

MyStay Onboarding Flow

News - Option to turn on/turn off ID Exception in Check-In process

News - Email confirmation after check in card is being filled in

Download all check-in cards for an entire day or even a week

Bulk Export of PDF Check-In Cards

Michaela Kašparová

Aneta Prinosilova

Everything you need to know about MyStay - news, articles, and videos.

English Support

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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