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English Support
Everything you need to know about MyStay - news, articles, and videos.
32 articles in this collection
Written by
Michaela Kašparová
How to promote your guest web?
Increase number of received registration cards and orders.
Written by
Michaela Kašparová
Updated over a week ago
Orders in the section Reservations
Find all orders related to the reservation
Written by
Michaela Kašparová
Updated over a week ago
Notifications and Changes in Offers
Add email addresses for sending notifications, room number and uploading pdf in the section Services and Activities.
Written by
Michaela Kašparová
Updated over a week ago
Recipient Settings in Auto Messages
Reservation Contact or Guest contact? What is the difference?
Written by
Michaela Kašparová
Updated over a week ago
Changes in Auto Messages
Add hyperlink or address of your accommodation to your auto-message.
Written by
Michaela Kašparová
Updated over a week ago
New 4Suites Integration
Are you using mobile keys from 4Suites?
Written by
Michaela Kašparová
Updated over a week ago
Check-in/Check-out Online Payment
Request payment from your guests while they are completing the online check-in / check-out on your Guest web
Written by
Michaela Kašparová
Updated over a week ago
Zak WuBook & MyStay Integration
One-way Integration to Zak Wubook
Written by
Michaela Kašparová
Updated over a week ago
Guest Preferences and Auto Messages Status
Collect preference data and check the status of your auto messages.
Written by
Michaela Kašparová
Updated over a week ago
How To Purchase SMS Credit
Do you want to be sending auto SMS?
Written by
Michaela Kašparová
Updated over a week ago
New KeyGuru Integration
Are you using keyboxes from KeyGuru?
Written by
Michaela Kašparová
Updated over a week ago
QR Codes
Do you want to promote your Guest web other than online?
Written by
Michaela Kašparová
Updated over a week ago
Multi-language Email and Changes in Check-in Registration Form
Written by
Michaela Kašparová
Updated over a week ago
Order Form Update
The order form is even more variable, and you can choose the settings of individual items.
Written by
Michaela Kašparová
Updated over a week ago
Basic Onboarding Process
Written by
Michaela Kašparová
Updated over a week ago
New Variable Email and Changes in Online Check-in
Add new sections to your emails and check out our improved online check in.
Written by
Michaela Kašparová
Updated over a week ago
New PreCheck-out Feature
How does it work? How to test it out?
Written by
Michaela Kašparová
Updated over a week ago
Order Form and Cancelation of Check in Form
How does the cancellation of registration form work?
Written by
Michaela Kašparová
Updated over a week ago
MyAdmin Manual for Receptionist
How to process orders and received registration cards
Written by
Michaela Kašparová
Updated over a week ago
New Check in Link and Export of Registration Forms
Another month has passed which means other news on our platform.
Written by
Michaela Kašparová
Updated over a week ago
Advanced Pricing and Activity Categories
New features and functions. Here we go!
Written by
Michaela Kašparová
Updated over a week ago
New Release! New Online Check in!
Let's take a closer look at MyAdmin's new features
Written by
Michaela Kašparová
Updated over a week ago
How to Create a Great MyStay Guest Web
Do you want to see higher numbers in your weekly statistics? MyStay wants to share some tips to creating a stand-out Guest web!
Written by
Michaela Kašparová
Updated over a week ago
Changes in Terms & Conditions
We would like to inform you about some changes in our Terms & Conditions
Written by
Michaela Kašparová
Updated over a week ago
Email Integration - How to integrate MyStay into your system and to your guests
There are few options how to connect MyStay with your systems
Written by
Michaela Kašparová
Updated over a week ago
What you will get from connection of MyStay & Booking.com
Delivering emails to guests from booking.com? Pre-arrival SMS and upsell? Informed guests? Extraordinary guest experience?
Written by
Michaela Kašparová
Updated over a week ago
How to connect to Booking.com
MyStay can help automatize and improve interactions with your guests through Booking.com.
Written by
Michaela Kašparová
Updated over a week ago
The Best Example of Pre-Stay Email
In today’s world, pre stay emails are one of the easiest ways to build a relationship with your guests.
Written by
Michaela Kašparová
Updated over a week ago
Manual Guest Import
If you do not want to integrate any system, we have an option for you
Written by
Michaela Kašparová
Updated over a week ago
FAQ - English
Frequently asked questions
Written by
Michaela Kašparová
Updated over a week ago
MyStay WiFi - basic installation manual
Do you want to automatically connect your guests to your MyStay Profile once they arrive to the hotel?
Written by
Michaela Kašparová
Updated over a week ago
MyStay Onboarding Flow
Whether you want to sign up for MyStay or you are in a process of on-boarding, this article will give you an idea how it works.
Written by
Michaela Kašparová
Updated over a week ago