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English Support
Everything you need to know about MyStay - news, articles, and videos.
26 articles in this collection
Written by
Michaela Kašparová
Check-in/Check-out Online Payment
Request payment from your guests while they are completing the online check-in / check-out on your Guest web
Written by
Michaela Kašparová
Updated over a week ago
Zak WuBook & MyStay Integration
One-way Integration to Zak Wubook
Written by
Michaela Kašparová
Updated over a week ago
Guest Preferences and Auto Messages Status
Collect preference data and check the status of your auto messages.
Written by
Michaela Kašparová
Updated over a week ago
How To Purchase SMS Credit
Do you want to be sending auto SMS?
Written by
Michaela Kašparová
Updated over a week ago
New KeyGuru Integration
Are you using keyboxes from KeyGuru?
Written by
Michaela Kašparová
Updated over a week ago
QR Codes
Do you want to promote your Guest web other than online?
Written by
Michaela Kašparová
Updated over a week ago
Multi-language Email and Changes in Check-in Registration Form
Written by
Michaela Kašparová
Updated over a week ago
Order Form Update
The order form is even more variable, and you can choose the settings of individual items.
Written by
Michaela Kašparová
Updated over a week ago
Basic Onboarding Process
Written by
Michaela Kašparová
Updated over a week ago
New Variable Email and Changes in Online Check-in
Add new sections to your emails and check out our improved online check in.
Written by
Michaela Kašparová
Updated over a week ago
New PreCheck-out Feature
How does it work? How to test it out?
Written by
Michaela Kašparová
Updated over a week ago
Order Form and Cancelation of Check in Form
How does the cancellation of registration form work?
Written by
Michaela Kašparová
Updated over a week ago
MyAdmin Manual for Receptionist
How to process orders and received registration cards
Written by
Michaela Kašparová
Updated over a week ago
New Check in Link and Export of Registration Forms
Another month has passed which means other news on our platform.
Written by
Michaela Kašparová
Updated over a week ago
Advanced Pricing and Activity Categories
New features and functions. Here we go!
Written by
Michaela Kašparová
Updated over a week ago
New Release! New Online Check in!
Let's take a closer look at MyAdmin's new features
Written by
Michaela Kašparová
Updated over a week ago
How to Create a Great MyStay Guest Web
Do you want to see higher numbers in your weekly statistics? MyStay wants to share some tips to creating a stand-out Guest web!
Written by
Michaela Kašparová
Updated over a week ago
Changes in Terms & Conditions
We would like to inform you about some changes in our Terms & Conditions
Written by
Michaela Kašparová
Updated over a week ago
Email Integration - How to integrate MyStay into your system and to your guests
There are few options how to connect MyStay with your systems
Written by
Michaela Kašparová
Updated over a week ago
What you will get from connection of MyStay & Booking.com
Delivering emails to guests from booking.com? Pre-arrival SMS and upsell? Informed guests? Extraordinary guest experience?
Written by
Michaela Kašparová
Updated over a week ago
How to connect to Booking.com
MyStay can help automatize and improve interactions with your guests through Booking.com.
Written by
Michaela Kašparová
Updated over a week ago
The Best Example of Pre-Stay Email
In today’s world, pre stay emails are one of the easiest ways to build a relationship with your guests.
Written by
Michaela Kašparová
Updated over a week ago
Manual Guest Import
If you do not want to integrate any system, we have an option for you
Written by
Michaela Kašparová
Updated over a week ago
FAQ - English
Frequently asked questions
Written by
Michaela Kašparová
Updated over a week ago
MyStay WiFi - basic installation manual
Do you want to automatically connect your guests to your MyStay Profile once they arrive to the hotel?
Written by
Michaela Kašparová
Updated over a week ago
MyStay Onboarding Flow
Whether you want to sign up for MyStay or you are in a process of on-boarding, this article will give you an idea how it works.
Written by
Michaela Kašparová
Updated over a week ago