English Support

How to promote your guest web?

Increase number of received registration cards and orders.

Written by Michaela Kašparová
Updated over a week ago

Orders in the section Reservations

Find all orders related to the reservation

Written by Michaela Kašparová
Updated over a week ago

Notifications and Changes in Offers

Add email addresses for sending notifications, room number and uploading pdf in the section Services and Activities.

Written by Michaela Kašparová
Updated over a week ago

Tips for Upselling

Written by Michaela Kašparová
Updated this week

Recipient Settings in Auto Messages

Reservation Contact or Guest contact? What is the difference?

Written by Michaela Kašparová
Updated over a week ago

Changes in Auto Messages

Add hyperlink or address of your accommodation to your auto-message.

Written by Michaela Kašparová
Updated over a week ago

New 4Suites Integration

Are you using mobile keys from 4Suites?

Written by Michaela Kašparová
Updated over a week ago

Check-in/Check-out Online Payment

Request payment from your guests while they are completing the online check-in / check-out on your Guest web

Written by Michaela Kašparová
Updated over a week ago

Zak WuBook & MyStay Integration

One-way Integration to Zak Wubook

Written by Michaela Kašparová
Updated over a week ago

Guest Preferences and Auto Messages Status

Collect preference data and check the status of your auto messages.

Written by Michaela Kašparová
Updated over a week ago

How To Purchase SMS Credit

Do you want to be sending auto SMS?

Written by Michaela Kašparová
Updated over a week ago

New KeyGuru Integration

Are you using keyboxes from KeyGuru?

Written by Michaela Kašparová
Updated over a week ago

QR Codes

Do you want to promote your Guest web other than online?

Written by Michaela Kašparová
Updated over a week ago

Multi-language Email and Changes in Check-in Registration Form

Written by Michaela Kašparová
Updated over a week ago

Order Form Update

The order form is even more variable, and you can choose the settings of individual items.

Written by Michaela Kašparová
Updated over a week ago

Basic Onboarding Process

Written by Michaela Kašparová
Updated over a week ago

New Variable Email and Changes in Online Check-in

Add new sections to your emails and check out our improved online check in.

Written by Michaela Kašparová
Updated over a week ago

New PreCheck-out Feature

How does it work? How to test it out?

Written by Michaela Kašparová
Updated over a week ago

Order Form and Cancelation of Check in Form

How does the cancellation of registration form work?

Written by Michaela Kašparová
Updated over a week ago

MyAdmin Manual for Receptionist

How to process orders and received registration cards

Written by Michaela Kašparová
Updated over a week ago

New Check in Link and Export of Registration Forms

Another month has passed which means other news on our platform.

Written by Michaela Kašparová
Updated over a week ago

Advanced Pricing and Activity Categories

New features and functions. Here we go!

Written by Michaela Kašparová
Updated over a week ago

New Release! New Online Check in!

Let's take a closer look at MyAdmin's new features

Written by Michaela Kašparová
Updated over a week ago

How to Create a Great MyStay Guest Web

Do you want to see higher numbers in your weekly statistics? MyStay wants to share some tips to creating a stand-out Guest web!

Written by Michaela Kašparová
Updated over a week ago

Changes in Terms & Conditions

We would like to inform you about some changes in our Terms & Conditions

Written by Michaela Kašparová
Updated over a week ago

Email Integration - How to integrate MyStay into your system and to your guests

There are few options how to connect MyStay with your systems

Written by Michaela Kašparová
Updated over a week ago

What you will get from connection of MyStay & Booking.com

Delivering emails to guests from booking.com? Pre-arrival SMS and upsell? Informed guests? Extraordinary guest experience?

Written by Michaela Kašparová
Updated over a week ago

How to connect to Booking.com

MyStay can help automatize and improve interactions with your guests through Booking.com.

Written by Michaela Kašparová
Updated over a week ago

The Best Example of Pre-Stay Email

In today’s world, pre stay emails are one of the easiest ways to build a relationship with your guests.

Written by Michaela Kašparová
Updated over a week ago

Manual Guest Import

If you do not want to integrate any system, we have an option for you

Written by Michaela Kašparová
Updated over a week ago

FAQ - English

Frequently asked questions

Written by Michaela Kašparová
Updated over a week ago

MyStay WiFi - basic installation manual

Do you want to automatically connect your guests to your MyStay Profile once they arrive to the hotel?

Written by Michaela Kašparová
Updated over a week ago

MyStay Onboarding Flow

Whether you want to sign up for MyStay or you are in a process of on-boarding, this article will give you an idea how it works.

Written by Michaela Kašparová
Updated over a week ago