What should you include in your pre-stay email?
Definitely the most basic informations like check in and check out, address of your property and how your guests get there by car or by public transportation. Then you can add direct links to reserve a car or to request a transport and also to recommend them nearby attractions and local dining.
Take a look below how your pre-stay email can look like:
"Hello Michaela,
thank you for choosing our MyStay Demo Hotel.
We are excited about your upcoming stay, arriving on Monday, November 1st, 2018 and departing on Tuesday, November 2nd,2018.
For more information about check in and check out times, address of our hotel and directions, please visit our MyStay Hotel.
There you can also request our Airport Transfer, taste our Restaurant or book our Massage therapy.
We will see you soon."